Frequently Asked Questions
Everything you need to know about your Orbital Clothing experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with domestic delivery taking 3-5 business days and international orders arriving within 7-14 business days.
How do I initiate a return or exchange?
We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
Orbital Clothing accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your garments sustainably produced?
We are committed to ethical manufacturing. Our collections prioritize organic cotton and recycled materials, and we partner exclusively with factories that ensure fair labor practices.